This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
I have a t-mobile shadow and started experiencing this problem as of this morning.
Also noticed that when I switch to a wifi connection, everything syncs fine. Once back on the t-mobile network, however, the status indicates everything is in sync, but no data has been updated on the device, nor the server.
After reading this thread I contacted t-mobile and after going up 3 levels of support, nobody could find out anything about this network issue.
If you have an incident number or anything that can help reference the issue, please post it so we can use it when contacting t-mobile.
Feedback response number WEBB7RETCW created by ~Bella Chuveluburjip on 04/24/2009